Privacy Policy

1. Information We Collect

We collect information you provide to us directly and information collected automatically when you interact with us.

Information you provide directly, which may include:

• Name, business name, and job title
• Email address
• Mobile and other phone numbers
• Mailing or business address
• Project details, files, and assets you share with us (such as logos, footage, and brand materials)
• Billing and payment-related information
• Any other information you choose to provide when you contact us or engage our services

Information collected automatically when you visit our website, which may include:

• IP address and general location
• Browser type and device information
• Pages viewed and links clicked
• Date and time of your visit
• Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and deliver our services to you
• Communicate with you about your projects, including scheduling, confirmations, updates, and day-to-day coordination
• Send you SMS/text messages where you have consented to receive them (see the SMS section below)
• Respond to your inquiries and provide customer support
• Process payments and manage our business records
• Improve our website and services
• Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging

If you provide your mobile number and consent to receive text messages from Manushak, we may send you SMS messages related to your project, including appointment confirmations, scheduling, project updates, and routine day-to-day communication.

Consent. Consent to receive SMS messages is not a condition of purchasing any product or service. You provide consent by giving us your mobile number and agreeing to be contacted by text, such as on our engagement or intake form.

Message frequency. Message frequency varies based on your project and your communications with us.

Costs. Message and data rates may apply, depending on your mobile carrier and plan.

Opt-out. You can opt out of text messages at any time by replying STOP to any message you receive from us. After you opt out, you will receive a confirmation message, and we will not send you further texts unless you opt back in. You may resubscribe at any time by replying START.

Help. For help, reply HELP to any message, or contact us at 323-300-2019 or info@manushak.com.

Sharing of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors or service providers who support our services (such as customer support and communications delivery) is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers. With third-party vendors and subcontractors who perform services on our behalf (such as communications platforms, payment processors, and IT and customer-support providers), only to the extent necessary to provide those services.
• Legal requirements. When required to comply with applicable law, regulation, legal process, or enforceable governmental request.
• Protection of rights. When necessary to protect the rights, property, or safety of Manushak, our clients, or others, or to enforce our agreements.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to the protections of this Privacy Policy.

As stated above, mobile opt-in data and SMS consent are never shared with third parties, and mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services, maintain our business records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Your Choices and Rights

You may:

• Opt out of SMS messages at any time by replying STOP
• Opt out of marketing emails by following the unsubscribe instructions in those emails
• Request access to, correction of, or deletion of your personal information, subject to applicable law

Depending on where you live, you may have additional rights under applicable privacy laws (for example, the California Consumer Privacy Act). To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Material changes will be reflected on this page, and your continued use of our website or services after the changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Manushak, LLC
Email: info@manushak.com
Phone: 323-300-2019