Terms of Service

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and have the authority to enter into these Terms, whether on your own behalf or on behalf of the business or entity you represent. These Terms work together with any separate proposal, statement of work, engagement letter, or written agreement we enter into with you (each, an “Engagement”). If there is a conflict, the signed Engagement controls for that project.

2. Our Services

Manushak provides media and creative services, which may include video production, video editing, content creation, and social media campaign management. The specific deliverables, timeline, and scope for any project are described in the applicable Engagement. We may decline, modify, or discontinue any service at our discretion.

3. Client Responsibilities

You agree to:

• Provide accurate, complete, and timely information, materials, and approvals needed for us to perform the services
• Ensure you have all necessary rights to any content, footage, logos, or other materials you provide to us
• Respond to requests for feedback and approvals within a reasonable time
• Use our deliverables and services in compliance with all applicable laws

Delays caused by late materials, feedback, or approvals may affect timelines and costs.

4. Fees and Payment

Fees, deposits, and payment schedules are set out in the applicable Engagement. Unless otherwise agreed in writing, invoices are due upon receipt, and a deposit may be required before work begins. Late payments may result in suspension of work. You are responsible for any applicable taxes. Except as required by law or expressly stated in an Engagement, payments are non-refundable.

5. Revisions and Scope Changes

The number of revisions included is defined in the applicable Engagement. Requests that exceed the agreed scope, or new work added after a project begins, may require an additional fee and a revised timeline, which we will communicate before proceeding.

6. Intellectual Property

You retain ownership of the materials and assets you provide to us. Unless otherwise stated in an Engagement, ownership of final deliverables transfers to you upon full payment. Until full payment is received, all work product remains our property.

We retain ownership of our pre-existing tools, templates, processes, and know-how, and we may display completed work in our portfolio and marketing materials unless you request otherwise in writing.

7. Cancellation

Either party may terminate an Engagement as described in that Engagement or with reasonable written notice. If you cancel a project after work has begun, you remain responsible for fees for all work performed and costs incurred up to the date of cancellation. Deposits are non-refundable unless otherwise stated in writing.

8. SMS / Text Messaging

If you provide your mobile number and consent to receive text messages, we may send you SMS messages related to your project, including scheduling, confirmations, and updates. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. Our handling of text messaging and mobile information is described in our Privacy Policy.

9. Confidentiality

Each party agrees to protect the other party's non-public business information shared in connection with a project and to use it only for the purpose of performing or receiving the services.

10. Disclaimers

Our website and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific results, including views, reach, engagement, leads, or revenue, from creative or social media campaign services.

11. Limitation of Liability

To the fullest extent permitted by law, Manushak will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total liability for any claim arising out of or relating to these Terms or our services will not exceed the amount you paid to us for the specific services giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Manushak and its owners, employees, and contractors from any claims, damages, or expenses arising out of materials you provide to us, your use of our deliverables, or your violation of these Terms or applicable law.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in California.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after the changes take effect constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

Manushak, LLC
Email: info@manushak.com
Phone: 323-300-2019